海康螢石IamamacauuserofyourCCTVdevice,fewdaysago,IreceivedtheCCTVsandsetupreallyeasily,butafterthesetupsuccess,theproblemsareshowedup...Today,Ifindthatmymobileisnotabletologinmyaccount,itshouldbeloginautomaticlyanduseraccountdetailsweresaved,butnowallofthemarenotworkingusually,aftertheacountcantbelogin,Itrytousethe"forgetpassword"functionanditalsonoreply,thenIdownloadyourPCsitesoftware....Alsocannotlogin...Ieventryallthemethodsforloginmyaccount,buttheybothfail...attheend,Ifindamainlandmobilewhichisworkingwithachinamobilenetwork,itfinallyworks,nowIcanonlyusethischinanetworkmobileformyCCTVs....PleasecheckupyourpoorserverandfixtheproblemASAP.
關于此問題的答案:Hi,I‘msorrytomadeyouconfuseedaboutthelogin.equipmentssoldinChinaonlycanbeaddedintoaccountswhichwerebondedtoChinesenumbers.